Imagine 2019 FAQs


What is Imagine 2019?

Imagine 2019 is the premier Magento commerce conference. Now in its nineth year, this event brings together 3,000+ merchants, partners, developers and ecommerce experts from 60+ countries to network, exchange ideas, and build relationships. Imagine 2019 offers an opportunity for senior executives, marketers, developers, merchandisers, and commerce visionaries from leading merchants, web design agencies, system integrators, and technology innovators to collaborate and share the latest inspirations, technologies, techniques, and strategies transforming commerce.

Where can I find information about Imagine?

Please visit and follow @Magento and #MagentoImagine for updates and more information about Imagine 2019.

When is the conference?

Imagine will take place from May 13-15, 2019.

Where is Imagine 2019?

Imagine 2019 will be held at the Wynn Las Vegas in Nevada. Wynn Las Vegas 3131 South Las Vegas Boulevard Las Vegas, NV 89109 (702) 770-7000

What on-site meals will be available?

The following meals will be served throughout the conference:

May 13: Continental breakfast and lunch throughout the day; cocktails and hors d’oeuvres at the Marketplace Grand Opening Reception; cocktails and dinner at the Opening Night Evening Event.

May 14: Continental breakfast, lunch, breaks throughout the day; cocktails and dinner at the Legendary Evening Event.

May 15: Continental breakfast, lunch and breaks throughout the day.

Whom should I contact if I have special dietary needs or allergies?

Please list any special dietary needs or allergies in the Special Requests section while registering for the conference or by emailing

What is the dress code/attire for the conference?

Business casual is recommended during the conference, but feel free to dress up for evening events! Also, many meals and evening events will be held outside, so remember to pack a sweater or jacket.

Can I bring guests to the evening receptions?

Yes, guests are allowed to attend the evening events for an additional cost. If you would like to request a guest, please email

What is the photography policy?

You are free to take photos for your personal use. Share them with friends and colleagues using #MagentoImagine. Since the event will be recorded, your attendance also indicates your consent to being videotaped and photographed for any purpose, either commercial or non-commercial, and without compensation now or in the future.

Is the venue compliant with ADA accessibility guidelines?

The Wynn Las Vegas is compliant with ADA accessibility guidelines.

Is there an age requirement for Imagine 2019 attendees and guests?

You and your guests must by 21 years old to attend any Imagine 2019 sessions and special events.

Will there be a mothers’ room available at the conference?

If you need a mothers’ room, please contact us at We will ensure the proper accommodations are made onsite.

Are there any security guidelines in place for attendees at Imagine 2019?

The safety and security of our employees, staff, exhibitors and attendees is our priority. Our Adobe security team works closely with the venue security teams and law enforcement authorities to identify risks, assess them and develop security plans for our events.

Everyone attending our events should be aware that the following are in place:

  • Security staff may approach you to assist outside, at entry or inside the event
  • Staff and attendees are required to wear their event badge during all event activities
  • All bags are subject to search while attending our events
  • First aid room and emergency medical support are available


Everyone attending our events is requested to:

  • Present a government-issued photo ID to pick up your badge on-site and at all times.  Acceptable forms of ID:
    • US-based attendees – State-issued drivers license/Identification
    • International attendees – Passports (of any country)
  • Keep personal property with you at all times and do not leave any items unattended
  • Selfie sticks and similar items are not allowed
  • Tripods and other professional photography equipment is only allowed to be used by approved personnel
  • Report anything that looks unusual, suspicious or just out of place to a member of event staff
  • Attendees, sponsors, exhibitors, vendors, etc. are subject to be ejected from the event for violations of any policies, inappropriate behavior or failure to follow directions of the staff or security (without refunds of registration fees). Please reference the Code of Conduct for more information
  • Event Credentials must be surrendered to event staff or security upon request

Does Magento have a code of conduct?

Yes, our code of conduct can be downloaded and reviewed here.


What is the cost to attend?

Please review the Registration page for a full breakdown of pricing and rate increases.

When will registration for Imagine 2019 open?

Imagine 2019 registration is open, you can register by visiting the Registration page. Sign up for our newsletter and check #MagentoImagine for updates.

How do I register?

You can access registration by clicking the Register Now button on the top of the website, or by visiting the Registration page.

Are there special discounts available for attendees?

Qualified Magento merchants, retailers, and brands are eligible for special discounted rates. To qualify, please complete the form here. Magento defines a merchant as a company with a core business of selling consumer or business-to-business goods directly to an end customer.


What kind of registration confirmation will I receive and when?

Upon submitting your registration form, you will be directed to a confirmation page listing event details. Following this, you will receive an email confirmation for your records

What do I get with my registration?

With your registration, you will gain access to all breakout sessions, special programs, conference materials, meals, and evening events.

Note that there are two different passess available - Full Conference pass, which does include access to the General Session theater, and Select Conference pass, which does not include access to the live General Session.

What is the difference between the Full Conference Pass and Select Conference Pass?

Full Conference Pass includes full General Session access with first-come, first-served seating. Includes all general, breakout and special sessions, and additional conference activities: evening events, entertainment, meals and beverages, and conference materials

Select Conference Pass does not include live General Session access. General Session viewing provided via live simulcast in the overflow viewing room. Includes all breakout and special sessions, and additional conference activities: evening events, entertainment, meals and beverages, and conference materials


Are Group Passes available?

Yes, you can purchase group passes here. If you purchase 3 or more passes, you will receive a $50 off each pass.


What is the registration cancellation policy?

Cancellations must be received by Friday, April 29, 2019 by 5:00 PST in writing by emailing Imagine will refund the full ticket price paid, less a $100.00 handling fee. No refunds will be made for cancellation requests received after April 29, 2019.

Are attendee substitutions permitted?

Yes, in the event that you are not able to attend, attendee substitutions are permitted. You will be able to change the name on the registration until May 6, 2019. To change the name of your registration, please email the Imagine team and provide them with the substitute's full name, title, email, and dietary restrictions.

If I cancel my registration, can I transfer my hotel reservation to another attendee?

You will need to contact the Wynn Las Vegas to cancel your hotel reservation or transfer it to another attendee.

I started my registration and didn’t finish. How can I complete my registration?

If you leave the registration site before completing registration, you will be required to start the registration process over again.

I noticed a misspelling on my registration. How can I update the information?

To manage your registration details, please log back into your account. You will be required to enter the email that was used during registration.

Travel and Hotel

Where can I find out more about Las Vegas?

For information on things to do during your stay in Las Vegas, please visit the Las Vegas Convention and Visitors Authority website,

What is the weather like in Las Vegas in May?

Las Vegas is usually around 80° F during the day and 60° F in the evening.

What is the closest airport to Las Vegas?

McCarran International Airport is the only airport servicing Las Vegas. It is only a 10 minute cab or shuttle ride to the Wynn Las Vegas.

Where can I stay while I attend the conference? Are there any discounted rates at nearby hotels with special conference rates?

The Wynn Las Vegas is the premiere event venue for Imagine 2019. We have secured plenty of rooms in order to gather our community for an intimate and energetic experience. Imagine attendees receive the best rates available at the Wynn Las Vegas.

Reservations at the Wynn Las Vegas for Imagine 2019 is now open. Book Here.

Can I contact the hotel directly to make a hotel reservation at Imagine’s discounted rates or to change my existing reservation?

Reservations at the Wynn Las Vegas for Imagine 2019 attendees is now open.  You can book your rooms here.  Please sign up for the Imagine 2019 newsletter for updates.

Will there be free Wi-Fi available in the meeting rooms and at the hotel?

Yes, complimentary Wi-Fi will be available throughout the conference area, as well as guest rooms.

Will there be ground transportation provided?

Unfortunately airport transportation is not provided to and from the Wynn Las Vegas at this time.

How do I request a visa invitation?

Please contact if you require a visa invitation. In your email, please provide the following information:

• Full name as it appears on passport

• Name and address of embassy or consulate

• Job title

• Company Name

• Date of Birth (DD/MM/YYYY)

• Date of Travel: Arrival and Departure

• Passport #

• Nationality