Imagine 2018 FAQs


What is Imagine 2018?

Imagine 2018 is the premier Magento commerce conference. Now in its eighth year, this event brings together 3,000+ merchants, partners, developers and ecommerce experts from 50+ countries to network, exchange ideas, and build relationships. Imagine 2018 offers an opportunity for senior executives, marketers, developers, merchandisers, and ecommerce visionaries from leading merchants, web design agencies, system integrators, and technology innovators to collaborate and share the latest inspirations, technologies, techniques, and strategies transforming commerce.

Where can I find information about Imagine?

Please visit and follow @Magento and #MagentoImagine for updates and more information about Imagine 2018.

When is the conference?

Imagine will take place from April 23-25, 2018.

Where is Imagine 2018?

Imagine 2018 will be held at the Wynn Las Vegas in Nevada. Wynn Las Vegas 3131 South Las Vegas Boulevard Las Vegas, NV 89109 (702) 770-7000

What is the cost to attend?

Registration rates and dates are below.

What on-site meals will be available?

The following meals will be served throughout the conference. April 23: Continental breakfast and lunch throughout the day; cocktails and hors d’oeuvres at the Marketplace Grand Opening Reception; cocktails and dinner at the Opening Night Evening Event. April 24: Continental breakfast, lunch, breaks throughout the day; cocktails and dinner at the Legendary Evening Event. April 25: Continental breakfast, lunch and breaks throughout the day.

Whom should I contact if I have special dietary needs or allergies?

Please list any special dietary needs or allergies in the Special Requests section while registering for the conference or by emailing

What is the dress code/attire for the conference?

Business casual is recommended during the conference, but feel free to dress up for evening events! Also, many meals and evening events will be held outside, so remember to pack a sweater or jacket.

Can I bring guests to the evening receptions?

Yes, guests are allowed to attend the evening events for an additional cost. If you would like to request a guest, please email

What is the photography policy?

You are free to take photos for your personal use. Share them with friends and colleagues using #MagentoImagine. Since the event will be recorded, your attendance also indicates your consent to being videotaped and photographed for any purpose, either commercial or non-commercial, and without compensation now or in the future.

Is the venue compliant with ADA accessibility guidelines?

The Wynn Las Vegas is compliant with ADA accessibility guidelines.

Is there an age requirement for Imagine 2018 attendees and guests?

You and your guests must by 21 years old to attend any Imagine 2018 sessions and special events.

Will there be a mothers’ room available at the conference?

If you need a mothers’ room, please contact us at We will ensure the proper accommodations are made onsite.

Does Magento have a code of conduct?

Yes, our code of conduct can be downloaded and reviewed here.


When will registration for Imagine 2018 open?

Imagine 2018 registration is currently open. Sign up for our newsletter and check #MagentoImagine for updates.

How do I register?

You can access registration by clicking the Register Now button on the top of the website.

I started my registration and didn’t finish. How can I complete my registration?

When you begin registration, you will be required to create a user name and password. If you leave the registration site, before completing registration, you will be able to log into the site at a later time to complete or change your registration information.

What do I get with my registration?

With your registration, you will gain access to all speakers, presentations, breakout sessions, special programs, conference materials, meals, and evening events. Please note: Keynote and General Sessions have limited seating and are first-come, first-serve.

What kind of registration confirmation will I receive and when?

Upon submitting your registration form, you will be directed to a confirmation page listing your personal information and event details. Following this, you will receive an immediate email confirmation. Please note, your registration confirmation will have a link to Passkey, our online hotel reservation system. You will be able to book your hotel room using this link.

What is the registration cancellation policy?

Cancellations must be received by Friday, April 6, 2018 by 5:00 PST in writing by emailing Imagine will refund the full ticket price paid, less a $100.00 handling fee. No refunds will be made for cancellation requests received after April 6, 2018.

Are attendee substitutions permitted?

Yes, in the event that you are not able to attend, attendee substitutions are permitted. You will be able to change the name on the registration until April 13, 2018. To change the name of your registration you can log back into the registration site or send an email to the Imagine Team at

If I cancel my registration, can I transfer my hotel reservation to another attendee?

You will need to contact the Wynn Las Vegas to cancel your hotel reservation or transfer it to another attendee.

Travel and Hotel

Where can I find out more about Las Vegas?

For information on things to do during your stay in Las Vegas, please visit the Las Vegas Convention and Visitors Authority website,

What is the weather like in Las Vegas in April?

Las Vegas is usually around 80° F during the day and 60° F in the evening.

What is the closest airport to Las Vegas?

McCarran International Airport is the only airport servicing Las Vegas. It is only a 10 minute cab or shuttle ride to the Wynn Las Vegas.

Where can I stay while I attend the conference? Are there any discounted rates at nearby hotels with special conference rates?

The Wynn Las Vegas is the premiere event venue for Imagine 2018. We have secured plenty of rooms in order to gather our community for an intimate and energetic experience. Imagine attendees receive the best rates available at the Wynn Las Vegas. Booking your room through Imagine offers several advantages: • Guaranteed lowest rates at the official hotel during the conference • Complimentary self and valet parking • Complimentary Internet access • Maximize networking time and much more! Book Now

Through what date can I book a hotel room with a guaranteed discounted rate?

All hotel rooms and rates are based on availability, so we encourage you to book as soon as possible through Passkey. Discounted rates are only available at the Wynn Las Vegas until 5:00 PM PST on March 16, 2018 and based on availability.

Can I contact the hotel directly to make a hotel reservation at Imagine’s discounted rates or to change my existing reservation?

Yes, please contact Wynn Las Vegas directly toll-free at 866-770-7555 or 702-770-2222 and be sure to ask for the Magento/Imagine 2018 rate.

Will there be free Wi-Fi available in the meeting rooms and at the hotel?

Yes, complimentary Wi-Fi will be available throughout the meeting rooms, as well as guest rooms.

Will there be ground transportation provided?

Unfortunately airport transportation is not provided to and from the Wynn Las Vegas at this time.

How do I request a visa invitation?

Please contact if you require a visa invitation. In your email, please state your full name as it is appears on your passport, your country of citizenship, and your dates of travel. We will contact you with any questions and if we need more information.