Danielle Mundle

UX Researcher, Magento Commerce

As Magento’s UX researcher, Danielle engages users of Magento products in feedback sessions to improve workflows and inform designs for new and existing features. Her passion is promoting user experience at Magento, the local Austin community, and beyond. Danielle’s spare time is split between tweeting to Magento community members, running, and being preoccupied thinking about or eating food.

Special Sessions
Beyond Conversion: User Experience Strategies for Fostering Customer Loyalty
Utilizing user experience tools and methodologies helps you increase customer loyalty and encourage repeat-buyers. In this workshop, we’ll share how to align your business goals with your customer behavior and motivations, including identifying shopper goals and building a target customer, creating a user story, and planning for strategic conversion. You’ll walk away with helpful materials that will empower you to use Magento built-in and third-party tools to best target, engage, and measure the impact on your customers.