Jennifer Small

Solutions Consultant, Magento Commerce

Jennifer is a Solutions Consultant at Magento with a passion for transformational customer experience. She focuses on helping prospective Magento clients assess their e-commerce system options and uncovering new ways for brands to optimize web-based experiences. With a background in brand experience and cloud applications Jennifer understands the unique needs of retailers in all aspects of their customers’ experience. Jennifer resides in Charleston, SC and when she's not talking about Magento e-commerce she is running half marathons or walking with her dog.

 

Breakout Sessions V
Commerce Best Practices
A Behind the Scenes Look: How Order Management Powers 5-Star Customer Experience
In a world of increasing competition, why do customers choose to buy from certain brands? The answer is (not so) hidden in the experience of buying. In this session, we’ll explore the value of OMS as the backbone of delivering on customer expectation and creating great customer experiences. We’ll take a peek behind the curtain to see how order management allows merchants to be there when their customers need them.